Shipping policy
SHIPPING POLICY — BLACKNOVA STORE
Thank you for shopping with BlackNova Store.
1. ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or holidays.
2. SHIPPING TIMES
Our products may be shipped directly from international suppliers and fulfillment partners.
Estimated delivery times:
* Europe: 5–15 business days
* United States: 7–15 business days
* International orders: 7–20 business days
Delivery times may vary depending on customs processing, local carriers, weather conditions, and demand periods.
3. TRACKING INFORMATION
Tracking numbers are provided whenever available.
Customers will receive tracking information by email after the order has been processed and shipped.
4. SHIPPING FEES
Shipping costs are calculated during checkout when applicable.
Some products may qualify for free shipping promotions.
5. LOST OR DELAYED PACKAGES
BlackNova Store is not responsible for delays caused by customs, carriers, weather conditions, or incorrect shipping information provided by the customer.
If your package appears lost or significantly delayed, please contact our support team.
6. INCORRECT ADDRESS
Customers are responsible for providing accurate shipping information.
Orders returned due to incorrect addresses may require additional shipping fees.
7. CONTACT INFORMATION
For questions regarding shipping and delivery:
Email: Blacknova.store1@hotmail.com
8. ACCEPTANCE OF POLICY
By placing an order with BlackNova Store, you agree to the terms outlined in this Shipping Policy.